Abu Dhabi is leading the way in transforming government services, with the establishment of Customer Happiness Centers designed to enhance the quality and accessibility of public services.
These centers represent a significant shift towards a more efficient, transparent, and user-friendly approach to government interactions, demonstrating Abu Dhabi’s commitment to its citizens’ and residents’ happiness and satisfaction.
Abu Dhabi Customer Happines Center near me
| # | Center Name | Location | Rating |
|---|---|---|---|
| 1 | General Directorate Of Residency And Foreigners Affairs – Abu Dhabi | Abu Dhabi – Airport Street Passport Street – Nationality and Residency | 46/78 |
| 2 | General Directorate Of Residency And Foreigners Affairs – Al Dhafra | Western Region – next to the Integrated Services Center (Tamm), Madinat Zayed Branch | 9/11 |
| 3 | General Directorate Of Residency And Foreigners Affairs – Al Ain | Al Ain – Administrative Center – Nationality and Residency | 11/5 |
| 4 | Khalifa Customer Happiness Center | Abu Dhabi – Khalifa City A – next to the Al-Forsan Sports Building | 14/17 |
| 5 | Al Ain Customer Happiness Center | Al Ain City – Al Jimi Street – opposite the Judicial Department | 9/8 |
| 6 | Khalifa Medical City Customer Happiness Center | Abu Dhabi – Khalifa Medical City – Hazaa Bin Zayed Street | 8/5 |
| 7 | Mussafah Customer Happiness Center | Abu Dhabi – Mussafah Industrial Area – behind the Preventive Medicine Center | 9/7 |
| 8 | Al Jazeera City Happiness Center | Abu Dhabi – Al Nahyan area – at Al Jazira Sports Club | 5/6 |
| 9 | AlQoa Customer Happiness Center | Al-Ain – Al-Qu`a – Customer Service Center – Al-Ain Municipality (Al-Qu`) | 5/3 |
| 10 | Liwa Customer Happiness Office | Abu Dhabi – Western Region – Integrated Services Center (TAMM) Liwa Branch | 8/7 |
| 11 | Ghayathi Customer Happiness Office | Abu Dhabi – Western Region Integrated Services Center (TAMM) Ghayathi Branch | 4/6 |
| 12 | Dalma Customer Happiness Office | Abu Dhabi – Western Region – Integrated Services Center (TAMM) Dalma Branch | 7/5 |
| 13 | AlMarfa Customer Happiness Office | Abu Dhabi – Western Region – Integrated Services Center (TAMM) AlMarfa Branch | 2/5 |
| 14 | Alsela Customer Happiness Office | Abu Dhabi – Western Region – Integrated Services Center (TAMM) Alsela Branch | 4/5 |
Vision and Strategy
The vision behind Abu Dhabi’s Customer Happiness Centers is clear: to simplify and improve the public’s access to government services.
By focusing on the customer experience, these centers aim to not only meet but exceed expectations.
This strategy is part of a broader initiative to make Abu Dhabi a more livable and business-friendly destination, aligning with the UAE’s national agenda for a happier society.
Services Offered
Customer Happiness Centers in Abu Dhabi provide a wide range of services under one roof.
From issuing visas and residency permits to business licensing and registration, the centers aim to streamline various bureaucratic processes.
Additionally, they offer services related to health, education, and property, making it easier for individuals and businesses to navigate the administrative landscape of the emirate.
Technological Innovation
A cornerstone of the success of Customer Happiness Centers is their use of cutting-edge technology.
Digital kiosks, online appointment systems, and smart applications ensure services are delivered efficiently and effectively.
This digital transformation reduces wait times and improves service accuracy, reflecting Abu Dhabi’s position as a smart city.
Customer-Centric Approach
What sets these centers apart is their customer-centric approach.
Staff training focuses on empathy, problem-solving, and efficiency, ensuring every visitor receives personalized and attentive service.
Feedback mechanisms are also in place, allowing for continuous improvement based on user experiences.
The Impact on Society
The introduction of Customer Happiness Centers has had a profound impact on society in Abu Dhabi.
By reducing the hassle associated with government services, the centers contribute to a more positive living environment.
This approach not only enhances the satisfaction and happiness of the residents but also attracts business and talent to the emirate, contributing to its economic growth.