Why is my Emirates ID status “waiting for residency issue” – Don’t panic

When we track our EID status, one of the most puzzling situations that happens is when we receive the message “waiting for residency issue” and we don’t understand why.

Emirates ID status “waiting for residency issue”

In this guide we will explain step by step how to identify the causes of the message and the possible solutions you have to solve it.

Why Waiting for Resident Issues? – Understanding Residency Issues

A residency issue refers to any problem with your UAE visa status that is holding up your Emirates ID application.

This could be:

  • Expired visa
  • Incorrect visa details
  • Difficulties renewing your visa

How to Resolving “waiting for residency issue” Quickly

Here’s a step-by-step approach to resolving residency issues and getting your Emirates ID on track:

  1. Check Your Visa Status:
    • Use the UAE’s official immigration portal to confirm your visa status.
    • If there are discrepancies, contact your employer, sponsor, or the General Directorate of Foreign Workers Affairs (GDFRA) immediately.
  2. Update Personal Documents:
    • Ensure your passport, Emirates ID (if applicable), and other identification documents are valid and readily available.
  3. Follow Up on Your Case:
    • Regularly check your application status through official channels. Contact the relevant authorities if there’s no progress.

If you need more information about track EDI status check this link How to EID tracking Status.

Once your waiting for residency issue Emirates ID status is resolved, you may need to reapply for your EID.

Here’s how:

  • Visit the ICA Website: Head to the official website of the Federal Authority for Identity and Citizenship (ICA) at https://www.ica.gov.ae/.
  • Fill Out the Application: Complete the Emirates ID application form accurately and provide all required details.
  • Upload Documents: Submit scanned copies of your passport, visa, personal photograph, and any other necessary documents.
  • Pay Fees: Pay the application fees online through the ICA website.
  • Schedule Biometrics Appointment: Book an appointment for a fingerprinting and iris scan at an ICA service center.

Staying Proactive

  • Proof of Residency: Maintain valid proof of residency documents like your Tenancy Contract (Ejari Attestation) and recent utility bills for a smooth visa renewal process.

What are the employer’s responsibilities for facilitating an employee’s Emirates ID application in the UAE?

Employers play a crucial role in your Emirates ID application by:

  • Initiating the visa sponsorship process
  • Ensuring accurate paperwork
  • Paying associated fees

Facing Employer Negligence?

If your employer’s actions (or lack thereof) are hindering your application, consider filing a complaint with the GDFRA.

Online Resources

  • ICA Website: Stay updated on application procedures and regulations.
  • Hamed’s Chat Service: Get personalized support from ICA representatives for your specific situation.

Remember: Don’t hesitate to seek legal advice for complex situations.


By proactively addressing residency issues and following these steps, you can obtain your Emirates ID efficiently.

This guide equips you with the knowledge and resources to navigate the process with confidence.